Return & Refund Policy

We want you to love your furniture. If you are not completely satisfied, we accept returns within 30 days of delivery.

30-Day Return Window

You may return any item within 30 days of receiving it for a full refund. Items must be in their original condition, unassembled where applicable, and in their original packaging.

How to Initiate a Return

1. Email us at info@spiaggiafurniture.com with your order number and the item(s) you wish to return.
2. We will send you a return authorization and prepaid shipping label.
3. Package the item securely and drop it off at the designated carrier location.
4. Once we receive and inspect the item, your refund will be processed within 5-7 business days.

Refund Processing

Refunds are issued to the original payment method. Processing time depends on your bank or credit card issuer, typically 5-10 business days.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 48 hours of delivery. We will arrange a free replacement, repair, or full refund. You may be asked to provide photos of the damage.

Non-Returnable Items

• Clearance or final-sale items (clearly marked at time of purchase)
• Gift cards
• Items that have been assembled, used, or modified
• Items returned without original packaging

Exchanges

To exchange an item, initiate a return as described above and place a new order for the desired item. This ensures faster processing and delivery.

Contact

For return questions:

• Email: info@spiaggiafurniture.com
• Phone: +1 (305) 538-7949
• Hours: Monday–Saturday, 9:00 AM – 7:00 PM EST