Frequently Asked Questions

Browse our collections, add items to your cart, and proceed to checkout. You can complete your purchase in 5 simple steps: cart review, customer information, shipping address, delivery method, and payment.

Yes, you can modify or cancel your order within 24 hours of placing it. Contact us at info@spiaggiafurniture.com or call +1 (305) 538-7949 as soon as possible.

Once your order ships, you will receive an email with tracking information. You can track your package directly through the carrier website.

Not at this time, but we are working on adding gift cards. Sign up for our newsletter to be notified when they launch.

Yes, we offer free standard shipping on all orders to the 50 United States. No minimum purchase required.

Standard shipping takes 3-5 business days on the East Coast and 5-7 business days on the West Coast. Express shipping (2-3 days) and white-glove delivery (5-10 days) are available at checkout.

Currently, we ship only to the 50 United States. We do not ship to PO boxes, APO/FPO addresses, or international destinations.

Heavy or oversized items ship via freight carrier with curbside delivery. White-glove delivery with room placement and assembly is available for an additional fee.

We accept returns within 30 days of delivery for a full refund. Items must be in original condition, unassembled where applicable, and in their original packaging.

Email us at info@spiaggiafurniture.com with your order number and the items you wish to return. We will send you a return authorization and prepaid shipping label.

Refunds are processed within 5-7 business days of receiving the returned item. The refund will appear on your original payment method within 5-10 additional business days, depending on your bank.

Contact us within 48 hours of delivery at info@spiaggiafurniture.com. We will arrange a free replacement or repair at no cost to you. You may be asked to provide photos of the damage.

We accept Visa, Mastercard, American Express, and Discover credit and debit cards. All payments are processed through a secure, encrypted payment gateway.

Yes, our checkout uses SSL/TLS encryption to protect your data. Your payment information is processed through a PCI-compliant payment gateway. We never store your full card details.

No, we offer tax-free shopping. Applicable taxes are already included in the listed price — the price you see is the price you pay.

Yes, we occasionally offer discount codes. Enter your code in the discount section at checkout. Codes like SPIAGGIA10, WELCOME15, and FURNITURE20 may be available during promotional periods.

All Spiaggia Furniture products come with a 1-year manufacturer warranty covering structural defects. This includes frame integrity, joint failure, and finish defects under normal use.

The warranty does not cover normal wear and tear, damage from misuse, improper assembly, exposure to extreme weather (for indoor items), or modifications made after purchase.

Email info@spiaggiafurniture.com with your order number, a description of the issue, and photos. We will review your claim and arrange repair, replacement, or refund as appropriate.

Dust regularly with a soft, dry cloth. Avoid direct sunlight and heat sources. Use coasters and placemats to prevent water rings. For deeper cleaning, use a damp cloth with mild soap, then dry immediately.

Vacuum regularly with an upholstery attachment. Blot spills immediately with a clean, dry cloth — do not rub. For stains, use a fabric cleaner appropriate for the material. Test on an inconspicuous area first.

Dust weekly with a dry cloth. Condition leather every 6-12 months with a quality leather conditioner. Keep away from direct sunlight and heat sources to prevent cracking and fading.

Our outdoor furniture is designed for year-round outdoor use with weather-resistant materials. However, we recommend covering or storing cushions during extreme weather and winter months to extend their lifespan.

Curbside delivery means the freight carrier will deliver your item to the curb in front of your home. You are responsible for moving the item inside. This is the standard delivery method for large furniture items.

White-glove delivery includes room placement, assembly, and packaging removal. The delivery team will bring your furniture inside, place it in the room of your choice, assemble it if needed, and take away all packaging materials.

Yes, for freight deliveries, the carrier will contact you 24-48 hours before delivery to schedule a delivery window. Someone must be present to receive and sign for the delivery.

You can change your delivery address before your order ships. Contact us immediately at info@spiaggiafurniture.com or call +1 (305) 538-7949.

No, you can check out as a guest. However, creating an account allows you to track orders, save shipping addresses, and reorder items more quickly.

Click the user icon in the navigation bar and follow the prompts. You will need an email address and password.

Click the user icon, then click 'Forgot Password.' Enter your email address and we will send you a link to reset your password.

We are headquartered at 1700 Northside Dr NW, Atlanta, GA 30318. We ship nationwide to all 50 United States.

We were founded in 1968 as a small woodworking workshop. Over 56 years, we have grown to 12 furniture collections and furnished over 200,000 homes.

Yes, all products listed on our website are available for purchase. Most items ship within 1-3 business days.

Yes, our team can help you choose the right pieces for your space. Contact us at info@spiaggiafurniture.com with your questions, room dimensions, and style preferences.